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APPLE

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Thankyou for calling Apple billing and cancellation department. 
 

How are you doing today?
 

I hope you received a mail from our company's billing department notifying you about the charge on your Apple pay through auto-house clearance.
Sir/ma'am first let me explain to you what auto-house clearance is, it is the payment details that you put on you Apple id or Apple pay during any purchases made from your device. That might be your cell phone or your from your computer.
So when you bought your device you indirectly paid for the Apple protection plan for your Apple device. Which is now expired so it's a auto renewal process and that's why you are being charged for the renewal.
So we are calling you to confirm the auto-renewal or whether you would like to cancel it?
If yes.
Sir/ma'am for the cancellation process you need to get in front of your desktop/laptop. And let us know. 
*Once the customer is in front of the computer tell them to turn it on so that you can provide them the manual cancellation form by taking remote access.

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GEEK SQUAD

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Thankyou for calling Geek Squad billing and cancellation department. 
 

Is it the right time to talk sir/ma'am?
I hope you received a mail from our company's billing department notifying you about the renewal of the firewall protection software that is already there in your computer.
Sir/ma'am first let me explain you that the windows computer that you are using has a firewall protection software pre installed in it. And our company Geek Squad is the official developer and support provider of that software.
So when you brought your computer you indirectly paid for the firewall protection plan for your windows pc. Which is now expired so it's a auto renewal process and that's why you are being charged for the renewal.
So we are calling you to confirm the auto-renewal or whether you would like to cancel it?
If yes.
Sir/ma'am for the cancellation process you need to get in front of your desktop/laptop. And let us know. 
*Once the customer is in front of the computer tell them to turn it on so that you can provide them the manual cancellation form.

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LifeLock

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"Good morning , thankyou for calling customer support team of Norton LifeLock, how can I help you ? 

Sir/mam,  I understand everything,  please do not worry let me have a look into it , could you please confirm me your order id or reference number which is mentioned in the email you received.  

Kindly be on hold for sometime while we into our system

Thankyou for staying on line , sir/ma'am , I would like to ask you, are you a comcast user ? 

As comcast user , you already get a free antivirus subscription with Norton which is Norton security . There was paid notification popup from the marketing team of Norton LifeLock which was clicked from your side that's why the free subscription got updated to a paid subscription and you got this charge . 

Question : I don't have comcast why am I still charged ? 

Ans- Did you ever take any free/paid  service from Norton? 
Did you use your card/bank details to take a free trail of Norton ? 

Sir you have enquired about the product , the marketing team sent paid notification pop up on your computer screen which unfortunately got clicked by you and that's why you got charged , probably   it was done by mistake . 

Or 

" Since you do use Comcast,  Norton anti-virus was installed to your computer " 

"In order to claim the refund , you have to cancel the product or else 699$ will be deducted from your bank a/c every month. 

"You need to get in front of your computer so that we can remove the paid antivirus services from your computer so that the billing department can easily refund you the amount .

 

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REFUND FORM:

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1. Apple  -> https://tinyurl.com/ykh4a264

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2. PayPal  -> https://tinyurl.com/yc5p3ww3

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3. HomeAdvisor -> https://tinyurl.com/2p8wmks

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4. Microsoft Windows - https://tinyurl.com/nhdkh2c9